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Company Overview
General information about the Discover Financial company
Discover Financial Services is a financial services company that was founded in 1985. It is headquartered in Riverwoods, Illinois and offers a variety of financial products and services. These include credit cards, personal loans, home loans, checking and savings accounts, and investment products.
The company was originally a division of Sears, Roebuck & Co. under the name "Dean Witter, Discover & Co." In 1997, Dean Witter spun off Discover as a stand-alone company. It went public on the New York Stock Exchange the same year.
Today, Discover is one of the largest credit card issuers in the United States, with over 50 million cardholders. It also has a strong presence in the online banking and student loan markets.
The company is known for its customer-centric approach and has received numerous awards for its customer service. It also offers various rewards and cashback programs for its credit card customers.
Discover is committed to social responsibility and has several initiatives to support financial education and inclusivity. It also has a strong focus on environmental sustainability and has set targets to reduce its carbon footprint.
Overall, Discover Financial Services is a well-established and reputable company that offers a wide range of financial products and services to its customers.
The company was originally a division of Sears, Roebuck & Co. under the name "Dean Witter, Discover & Co." In 1997, Dean Witter spun off Discover as a stand-alone company. It went public on the New York Stock Exchange the same year.
Today, Discover is one of the largest credit card issuers in the United States, with over 50 million cardholders. It also has a strong presence in the online banking and student loan markets.
The company is known for its customer-centric approach and has received numerous awards for its customer service. It also offers various rewards and cashback programs for its credit card customers.
Discover is committed to social responsibility and has several initiatives to support financial education and inclusivity. It also has a strong focus on environmental sustainability and has set targets to reduce its carbon footprint.
Overall, Discover Financial Services is a well-established and reputable company that offers a wide range of financial products and services to its customers.
What is special about the Discover Financial company?
1. First to Introduce Cash Back Rewards: In 1986, Discover became the first credit card company to offer cashback rewards to its customers. This innovative feature quickly gained popularity and established Discover as an industry leader.
2. Strong Customer Focus: Discover is known for its exceptional customer service, winning awards for outstanding customer satisfaction for several years in a row. The company also offers 100% US-based customer support, reinforcing its commitment to customer satisfaction.
3. Unique Business Model: Unlike other major credit card companies, Discover operates as both a credit card issuer and a payment network, providing end-to-end services to its customers. This integrated business model allows for greater control over the customer experience and has helped the company to differentiate itself in the market.
4. Emphasis on Financial Education: Discover is committed to promoting financial education and literacy, offering free online tools and resources to help customers manage their finances responsibly. The company also partners with schools to provide financial education programs for students.
5. In-House Processing: Unlike many credit card companies that outsource their processing, Discover operates its own processing network. This allows for greater control over the security and reliability of its transactions, positioning the company as a trusted and secure provider.
6. Diverse Product Portfolio: Discover offers a wide range of credit cards, including cashback, travel rewards, student, and secured cards, allowing customers to choose the card that best fits their needs. The company also offers banking and loan services, making it a comprehensive financial services provider.
7. Financial Strength and Growth: Discover has consistently delivered strong financial results, with steady revenue and earnings growth. The company's strong financial position allows it to invest in innovative technologies and products to better serve its customers.
8. Social Responsibility: Discover is committed to making a positive social impact through various initiatives such as financial education, diversity and inclusion efforts, and environmental sustainability programs. The company also encourages its employees to volunteer in their local communities, promoting a culture of giving back.
2. Strong Customer Focus: Discover is known for its exceptional customer service, winning awards for outstanding customer satisfaction for several years in a row. The company also offers 100% US-based customer support, reinforcing its commitment to customer satisfaction.
3. Unique Business Model: Unlike other major credit card companies, Discover operates as both a credit card issuer and a payment network, providing end-to-end services to its customers. This integrated business model allows for greater control over the customer experience and has helped the company to differentiate itself in the market.
4. Emphasis on Financial Education: Discover is committed to promoting financial education and literacy, offering free online tools and resources to help customers manage their finances responsibly. The company also partners with schools to provide financial education programs for students.
5. In-House Processing: Unlike many credit card companies that outsource their processing, Discover operates its own processing network. This allows for greater control over the security and reliability of its transactions, positioning the company as a trusted and secure provider.
6. Diverse Product Portfolio: Discover offers a wide range of credit cards, including cashback, travel rewards, student, and secured cards, allowing customers to choose the card that best fits their needs. The company also offers banking and loan services, making it a comprehensive financial services provider.
7. Financial Strength and Growth: Discover has consistently delivered strong financial results, with steady revenue and earnings growth. The company's strong financial position allows it to invest in innovative technologies and products to better serve its customers.
8. Social Responsibility: Discover is committed to making a positive social impact through various initiatives such as financial education, diversity and inclusion efforts, and environmental sustainability programs. The company also encourages its employees to volunteer in their local communities, promoting a culture of giving back.