← Home
Company Overview
Competitive advantages
Market
Competition
Capital & Finance
Products
Customers
Future Perspectives & Strategy
Stock market
Risks
Innovation
Employees
Operation
Company management
Legal and Regulatory Compliance
Company Overview
General information about the MTR company
MTR Corporation Limited (MTR) is a listed corporation and one of the world's leading railway operators headquartered in Hong Kong. The company operates Hong Kong's domestic railway network, including the Mass Transit Railway (MTR), Light Rail, and Airport Express. MTR also provides a range of consultancy services, including railway and transportation management, construction, and operations to rail projects across the world.
MTR was established in 1975 as a government-owned corporation and was first tasked with planning and constructing a rail network to improve public transport in Hong Kong. With the opening of the first MTR line in 1979, MTR quickly became a vital part of Hong Kong's public transportation system, revolutionizing the way people travel and transforming the city's economic and social development.
Today, MTR is known for its efficient and reliable transportation service, with an average daily ridership of over 5 million passengers. MTR also operates internationally, with projects in mainland China, Australia, the United Kingdom, and more recently, Sweden and South Korea.
The company's mission is to provide a safe, reliable, and customer-oriented mass transportation service to enhance public transport in Hong Kong and contribute to the economic and social development of the region. MTR is committed to sustainability and environmental responsibility, continually investing in new technology and infrastructure to reduce its environmental footprint.
MTR has received numerous awards for its service, including the Stockholm Industry Award for its AirRail Link in Hong Kong and the UK Rail Business Award for its operation of Crossrail, the new Elizabeth line in London. MTR also ranked 7th in the Fortune Change the World List in 2019 for its efforts in promoting sustainable urban transportation.
MTR was established in 1975 as a government-owned corporation and was first tasked with planning and constructing a rail network to improve public transport in Hong Kong. With the opening of the first MTR line in 1979, MTR quickly became a vital part of Hong Kong's public transportation system, revolutionizing the way people travel and transforming the city's economic and social development.
Today, MTR is known for its efficient and reliable transportation service, with an average daily ridership of over 5 million passengers. MTR also operates internationally, with projects in mainland China, Australia, the United Kingdom, and more recently, Sweden and South Korea.
The company's mission is to provide a safe, reliable, and customer-oriented mass transportation service to enhance public transport in Hong Kong and contribute to the economic and social development of the region. MTR is committed to sustainability and environmental responsibility, continually investing in new technology and infrastructure to reduce its environmental footprint.
MTR has received numerous awards for its service, including the Stockholm Industry Award for its AirRail Link in Hong Kong and the UK Rail Business Award for its operation of Crossrail, the new Elizabeth line in London. MTR also ranked 7th in the Fortune Change the World List in 2019 for its efforts in promoting sustainable urban transportation.
What is special about the MTR company?
The MTR (Mass Transit Railway) Corporation is a publicly listed company that operates the Hong Kong rail network, including the city's rapid transit system, intercity passenger rail services, and a light rail network. It is considered one of the most efficient and reliable transportation companies in the world, with a 99.9% on-time rate. Here are some factors that make the MTR company special:
1. Innovative technology: The MTR company has been at the forefront of implementing new technologies to improve its services. It introduced the world's first contactless smart card payment system in 1997 and has since continued to innovate with new features such as real-time train tracking and mobile ticketing.
2. Extensive network: The MTR network consists of 10 railway lines, covering over 175 kilometers and serving 93 stations. It also operates a high-speed rail link to mainland China and a cross-border bus service.
3. High efficiency: The MTR trains are known for their punctuality and efficiency, with an average delay of only 9 seconds per trip. This is achieved through a combination of advanced signaling systems, strict maintenance schedules, and meticulous planning.
4. Transport integration: The MTR network is seamlessly integrated with other forms of transportation in Hong Kong, including buses, ferries, and taxis. This makes it easy for commuters to travel to different parts of the city without any hassle.
5. Sustainability efforts: The MTR company is committed to reducing its carbon footprint and has implemented various measures to achieve this, such as using renewable energy, implementing energy-saving initiatives, and promoting green commuting options.
6. Customer-centric approach: The company values customer satisfaction and strives to provide excellent services to its passengers. It conducts regular surveys and solicits feedback from customers to continuously improve its operations.
Overall, the MTR company's commitment to innovation, efficiency, sustainability, and customer satisfaction make it a special and highly respected transportation company in the world.
1. Innovative technology: The MTR company has been at the forefront of implementing new technologies to improve its services. It introduced the world's first contactless smart card payment system in 1997 and has since continued to innovate with new features such as real-time train tracking and mobile ticketing.
2. Extensive network: The MTR network consists of 10 railway lines, covering over 175 kilometers and serving 93 stations. It also operates a high-speed rail link to mainland China and a cross-border bus service.
3. High efficiency: The MTR trains are known for their punctuality and efficiency, with an average delay of only 9 seconds per trip. This is achieved through a combination of advanced signaling systems, strict maintenance schedules, and meticulous planning.
4. Transport integration: The MTR network is seamlessly integrated with other forms of transportation in Hong Kong, including buses, ferries, and taxis. This makes it easy for commuters to travel to different parts of the city without any hassle.
5. Sustainability efforts: The MTR company is committed to reducing its carbon footprint and has implemented various measures to achieve this, such as using renewable energy, implementing energy-saving initiatives, and promoting green commuting options.
6. Customer-centric approach: The company values customer satisfaction and strives to provide excellent services to its passengers. It conducts regular surveys and solicits feedback from customers to continuously improve its operations.
Overall, the MTR company's commitment to innovation, efficiency, sustainability, and customer satisfaction make it a special and highly respected transportation company in the world.