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Risks
1. Security Risks: As more of Dollar General's data and processes move to digital channels, there is a greater risk of data breaches and other cyber-attack incidents.
2. Over-Dependence on Technology: By redeveloping or replacing processes and systems completely with technology, Dollar General could become overly reliant on technology which could disproportionately affect the business if the technology fails.
3. Cost Overruns: By taking on such a broad reach of projects and using more digital technologies, Dollar General may find that the resulting cost over the short-to-medium term could outweigh any cost benefits they experience over the long-term.
4. Change Management: Poor change management from the top-level of management could lead to resistance from employees and inhibit the transformation process.