← Home
Risks
1. Risk of Data Security: Since Eaton plans to increase its customer access to websites, the risk of data being breached or compromised increases. Without proper security protocols in place, hackers could gain access to sensitive information such as customer data, account numbers, and payment information.
2. Risk of Poor User Experience: The increase in online transactions means that Eaton's platform must deliver a seamless user experience for customers. Any issue or delay in the user experience could lead to a decrease in customer satisfaction and a negative impact on Eaton's reputation.
3. Risk of System Failure: Eaton's plan involves a digital transformation and changes to existing systems and processes. If these changes are not adequately tested and implemented, it increases the risk of system failure and potential outages. This could impact customer experience and business operations.