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Dunelm Group 
Retail / Furnishings retailer
🛍️ Products/Services
The Dunelm Group is a British home furnishings retailer that offers a range of products and services to its customers. Some of the main products and services of the company are:
1. Home furnishings and decor: This includes a wide range of products such as furniture, bedding, curtains, rugs, and home accessories like cushions, mirrors, and wall art. The company offers both traditional and contemporary designs to cater to different customer preferences.
2. Made to measure products: Dunelm offers made to measure curtains, blinds, and cushions to customers who want bespoke products for their homes. Customers can choose from a variety of fabrics, styles, and sizes to create a personalized look for their homes.
3. Click & Collect: The company offers a convenient click & collect service, where customers can order products online and pick them up from their nearest store at their convenience. This service eliminates the need for waiting for product deliveries and allows customers to purchase products from the comfort of their homes.
4. Interior design services: Dunelm offers interior design services to help customers create the perfect look for their homes. Customers can book a consultation with the company’s interior design experts and get personalized design advice and recommendations.
5. Delivery and assembly services: The company offers delivery services for online and in-store purchases, making it easier for customers to receive their products. Dunelm also offers a furniture assembly service for an additional fee, making it convenient for customers to set up their new furniture.
6. Gift cards: Dunelm offers gift cards that can be purchased online or in-store and can be used to make purchases at any Dunelm store. This makes for a convenient gift option for friends and family members who are redecorating or moving into a new home.
7. Dunelm Plus: The company’s loyalty program offers exclusive discounts, offers, and a 10% discount on in-store and online purchases to its members. Customers can sign up for free and earn points on every purchase, which can be redeemed for rewards and discounts.
8. Returns and exchanges: Dunelm has a customer-friendly return and exchange policy, where customers can return or exchange products within 28 days of purchase, either in-store or via free returns by post. This ensures that customers are satisfied with their purchases and have the option to exchange or return products if needed.
9. Personal shopper service: Dunelm offers a free personal shopping service to customers who need assistance in finding the right products for their homes. Customers can book an appointment and meet with a personal shopper who will help them shop for the perfect items based on their needs and preferences.
10. Trade partnerships: The Dunelm Group also has trade partnerships with businesses and trade professionals, offering exclusive discounts and services to help them with their projects and orders.
See Company Q&A
1. Home furnishings and decor: This includes a wide range of products such as furniture, bedding, curtains, rugs, and home accessories like cushions, mirrors, and wall art. The company offers both traditional and contemporary designs to cater to different customer preferences.
2. Made to measure products: Dunelm offers made to measure curtains, blinds, and cushions to customers who want bespoke products for their homes. Customers can choose from a variety of fabrics, styles, and sizes to create a personalized look for their homes.
3. Click & Collect: The company offers a convenient click & collect service, where customers can order products online and pick them up from their nearest store at their convenience. This service eliminates the need for waiting for product deliveries and allows customers to purchase products from the comfort of their homes.
4. Interior design services: Dunelm offers interior design services to help customers create the perfect look for their homes. Customers can book a consultation with the company’s interior design experts and get personalized design advice and recommendations.
5. Delivery and assembly services: The company offers delivery services for online and in-store purchases, making it easier for customers to receive their products. Dunelm also offers a furniture assembly service for an additional fee, making it convenient for customers to set up their new furniture.
6. Gift cards: Dunelm offers gift cards that can be purchased online or in-store and can be used to make purchases at any Dunelm store. This makes for a convenient gift option for friends and family members who are redecorating or moving into a new home.
7. Dunelm Plus: The company’s loyalty program offers exclusive discounts, offers, and a 10% discount on in-store and online purchases to its members. Customers can sign up for free and earn points on every purchase, which can be redeemed for rewards and discounts.
8. Returns and exchanges: Dunelm has a customer-friendly return and exchange policy, where customers can return or exchange products within 28 days of purchase, either in-store or via free returns by post. This ensures that customers are satisfied with their purchases and have the option to exchange or return products if needed.
9. Personal shopper service: Dunelm offers a free personal shopping service to customers who need assistance in finding the right products for their homes. Customers can book an appointment and meet with a personal shopper who will help them shop for the perfect items based on their needs and preferences.
10. Trade partnerships: The Dunelm Group also has trade partnerships with businesses and trade professionals, offering exclusive discounts and services to help them with their projects and orders.
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