Iwatani International

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(“Inquiry Form”):
If transmitted during the company’s business hours, we will reply to transmissions received within three business days of receiving them.
Please note that we will not provide replies on weekends, national holidays, New Year’s holidays, during summer vacation or on plant holidays.
You will be linked to an e-mail form via the “Inquiry Form” button on some of the Iwatani International website product and event information pages.
Please provide us with the “Necessary Information”（*）
(*)This means the information that is necessary for us to reply to your inquiry. Please fill in all of the items. We will do everything we can to respond to your inquiry, but if we are unable to reach you because sufficient information is not provided, your inquiry might not be answered, so please be sure to fill in all the necessary information.
Regarding replies to inquiries:
Some inquiries may require longer responses and follow-up questions to gain a better understanding of your inquiry. In order to provide you with thorough responses, please provide us with accurate information. If you do not hear from us within three business days of your initial inquiry, please contact us again. If you do not hear from us within a specific time, it may mean that your inquiry failed to reach us. Please contact us at the “Contact Us” button at the bottom of this page.
Personal information acquired upon inquiry is managed in an appropriate manner based on our Personal Information Protection Policy, given the nature of our business.
For further information regarding our handling of personal information, please see our Personal Information Protection Policy.
Copyright
The content, software, general designs, and others on this site are protected by trademark and copyright laws throughout the world.
The unauthorized copying or use of any material on this site, including software, is prohibited.
If you encounter any situations relating to copyrighted information, please contact us at the “Contact Us” button at the bottom of this page.
Disclaimer
We at Iwatani cannot accept responsibility for any problems, losses or damages arising out of or in connection with the use or unavailability of this website or any website linked to it as the result of either:
· computer viruses or other software or data corruption
· software or data theft · software or data misuse
· unauthorized use of, or access to, computers or data systems
・For any reason whatsoever
Please note that the content of this website may be subject to change from time to time without prior notice.
In addition, we make every effort to provide safe and accurate information, but cannot guarantee it.
The user agrees that Iwatani, its directors, officers, employees or agents are not liable for any inability to use this site, congestion or blockage of access to this site and loss of other information, or an error occurred on this site.
The material on this site is provided for general information only.
Any opinion or information contained herein does not constitute professional advice.
Our personal information protection policy is given below.
Iwatani International Corporation “Personal Information Protection Policy”
1. Compliance with Laws on Personal Information, etc.
Iwatani International Corporation (“the Company”) complies with laws, ordinances and other standards applicable to personal information (“Personal Information, etc.”).
2. Acquisition and Utilization
When the Company acquires Personal Information, etc., the Company will specify the purpose of utilization to the extent possible and will acquire Personal Information, etc. by legal and fair means. Furthermore, personal information provided by the individual will be utilized for the purpose of utilization stipulated by the company. The company will not use personal information for
purposes beyond the purpose of utilization published by the company.
Clarification
When the Company acquires Personal Information, etc., the Company will clarify the purpose of utilization unless prevented by ordinance or other Acts.
Prohibition on Utilization for Other Purposes
The Company will not use Personal Information, etc. beyond the scope of purpose of utilization agreed to in advance, unless use is permitted by an ordinance or other Act.
3. Provision to Third Parties
Unless otherwise prescribed by ordinance or other Acts, the Company will not provide Personal Information, etc. to third parties without the consent of the individual.
Clarification
When the Company provides Personal Information, etc., the Company will clarify the purpose of utilization of the third party.
Termination of Disclosure, etc.
Notwithstanding the above paragraph, the Company may provide Personal Information, etc. without the consent of the individual if the Company is ordered by officials or other persons who are authorized to demand disclosure, etc. based on laws, ordinances or other standards applicable to personal information.
4. Management of Personal Information, etc.
The Company will keep Personal Information, etc. in an accurate and up-to-date condition, and take appropriate measures for the prevention of leakage, disadvantages caused by unauthorized access to, or loss, destruction, tampering, or otherwise, of Personal Information, etc.
5. Request for Notification of Purpose of Utilization, etc.
The Company will comply with the request of the individual to disclose, correct, add, delete, discontinue use, eliminate, or refuse third-party disclosure of Personal Information, etc. which the individual has provided to the Company. The request must be made in writing, completed in a permitted format and sent to the contact point disclosed by the Company. The contact point can only be used by parties who are up-to-date on Iwatani’s privacy rules.
5. Request for Notification of Purpose of Utilization, etc.
The Company may delegate the handling of Personal Information, etc. to an external subcontractor, the contracting of which will be done after preferr a background check and examination of its ability to preserve confidentiality. In the case of consigning the handling of personal information to a subcontractor, the company will thoroughly manage, monitor and instruct the subcontractor.
6. Line of Contact
General Affairs Division, Iwatani International Corporation
① Address: 18-10 Higashi-sotokanda 2-chome, Chiyoda-ku, Tokyo 101-0021, Japan
② Contact Point
E-mail: contact@iwatani.co.jp
7. Amendment to this Policy
The Company may amend this policy from time to time in order to protect personal information, pursuant to relevant laws and regulations.
copy by Family Farm School to this website
From Tokyo, the Family Farm School (PDF・4.9MB) introduces the facilities and purpose to parents and people who are interested in us.

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See Company Q&A